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The History of The Hampton Remodeling Company

Lenny Patera a long time resident of Hampton, CT is the founder of the Hampton Remodeling Company.

Lenny's expertise in remodeling developed early on, while attending trade school, studying machine shop and later majoring in mechanical engineering at Thames Valley State Technical College (now known as Three Rivers Community College). During that time, building and remodeling houses with his father and brother contributed to Lenny's learning the building trades. After graduating from Thames Valley he continued his mechanical engineering education at North Eastern University in Boston MA.

Once out of school Lenny ventured into the world of mechanical engineering, advancing into the corporate world after several years in the engineering/manufacturing industry. In time Lenny realized he missed the satisfaction and accomplishment of the hands-on nature of the building trades and decided to break away from a management position to venture out into the self employment world of carpentry.

Between 1985 and 1998 Lenny worked with various contractors.

In 1988 Lenny joined the Remodeling Contractors Assoc. of which he is still a member. He held the position of Vice President of this Connecticut based organization, served as the Windham chapter president and completed several terms as a member of the Board of directors.

In 1989, he decided to take a leap into developing a company that would focus on service and customer satisfaction. After experiencing many years of watching excellent and skillful trades people fall short of providing customer satisfaction, the Hampton Remodeling Company was formed. The focus of the company is on keeping the customer engaged in the process. This means ongoing communication, cleanliness, courtesy and other key factors that are essential to a satisfied customer. As a requirement of employment in the Hampton Remodeling Company, attitude is the number one criterion.

The Hampton Remodeling Company has achieved its goal as a highly respectable company dedicated to customer service and satisfaction. As an indicator of our accomplishment, approximately 90% of our work comes from our past customers and referrals. At the Hampton Remodeling Company customer service is not a department. It is an attitude.